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Systems Analyst II, Epic Clinical - Willow (Operations Center) - Full-time

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Job ID 31369 Job Category Information Services Shift Day Employment Type Full-Time Campus WakeMed Operations Center (Hawthorne Building) Department IT


Serving the community since 1961, WakeMed Health & Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, N.C. The largest health system in Wake County, WakeMed exists to improve the health and well-being of our community by providing outstanding, compassionate, patient- and family-centered care to all. The 919-bed system comprises a network of facilities throughout the Triangle area, delivering health and wellness services that bring added value to the communities we serve. WakeMed is a leader in cardiac and vascular care, women’s and children’s services, emergency medicine and trauma care, physical rehabilitation, orthopaedics and neurosciences. Specialty facilities include the WakeMed Heart Center, Children’s Hospital, Women’s Pavilion and Birthplace, Rehabilitation Hospital, Adult and Children’s Emergency Departments and a Level 1 Trauma Center. WakeMed’s team of more than 9,400 employees, 2,000 volunteers, 1,300 affiliated physicians, and the more than 300 physicians employed by WakeMed Physician Practices use the most advanced technologies along with the best minds and the biggest hearts to ensure the finest quality in health care and community health. For more information, visit www.wakemed.org.

As an Equal Opportunity Employer, WakeMed provides an inclusive work environment that
promotes the valuing of differences, respect for people and cooperativeness among our diverse
workforce. WakeMed does not discriminate against any employee or applicant in any terms or
conditions of employment. All applicants/employees are considered for employment, transfer,
promotion or training without regard to race, religion, color, gender, gender identity/expression,
genetics, sexual orientation, age, pregnancy, national origin, disability or veteran status.



The Systems Analyst II, Epic Clinical Applications leads the build, rollout, and support of the assigned application(s). Responsible for all aspects of application support to include but not limited to: leads design and analysis, application configuration, testing, system documentation, and training if indicated. Functions as second-level response for the assigned application(s) by communicating with end users of the system to understand issues and implement solutions. Assist department management in use of assigned applications to assist with maximizing department performance and management decision-making. Functions as a liaison between IS, customer department and vendor(s).

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3 Years Related Position Experience With 2 Years Direct Position Experience Required - With Preferred Education Or 5 Years Related Position Experience With 4 Years Direct Position Experience Required - With Required Education

:
Bachelor's Degree Business Or  Technology Or  Healthcare Or  Related Field Preferred - Or Associate's Degree Business Or  Technology Or  Healthcare Or  Related Field Required - With Equivalent Experience

:
EPIC Certification in Area of Responsibility Required - And Certified/Licensed/Registered in Field of Practice Preferred

: 0800 - 1700
: As Needed
: as needed

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