Systems Analyst I, Epic Clinical (Operations Center) - Full time

About WakeMed:
Serving the community since 1961, WakeMed Health & Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, N.C. The largest health system in Wake County, WakeMed exists to improve the healthandwell-beingofourcommunitybyproviding outstanding, compassionate, patient- and family-centered care to all. The 919-bed system comprises a network of facilities throughout the Triangle area, delivering health and wellness services that bring added valuetothe communitiesweserve.WakeMedisa leader in cardiac and vascular care, women’s and children’s services, emergency medicine and trauma care, physical rehabilitation, orthopaedics and neurosciences. Specialty facilities include the WakeMed Heart Center,Children’sHospital,Women’sPavilionandBirthplace,Rehabilitation Hospital, Adult and Children’s Emergency Departments and a Level 1 Trauma Center. WakeMed’s team of more than 9,400 employees, 2,000 volunteers, 1,300 affiliated physicians, and the morethan 300 physiciansemployedbyWakeMed PhysicianPracticesusethe most advanced technologies along with the best minds and the biggest hearts to ensure the finest quality in health care and community health. For more information, visit www.wakemed.org.

As an Equal Opportunity Employer, WakeMed provides an inclusive work environment that
promotes the valuing of differences, respect for people and cooperativeness among our diverse
workforce. WakeMed does not discriminate against any employee or applicant in any terms or
conditions of employment. All applicants/employees are considered for employment, transfer,
promotion or training without regard to race, religion, color, gender, gender identity/expression,
genetics, sexual orientation, age, pregnancy, national origin, disability or veteran status

Position Information:
The Systems Analyst I, Epic Clinical Applications participates in the build, rollout, and support of the assigned application(s). Responsible for all aspects of application support to include but not limited to: basic design and analysis, application configuration, testing, system documentation, and training if indicated. Functions as first-level response for the assigned application(s) by communicating with end users of the system to understand issues and implement solutions. Works with department management in use of assigned applications to assist with maximizing department performance and management decision-making. Functions as a liaison between IS, customer department and vendor(s).

Experience Requirements:
No Experience Required Required - With Bachelor's Degree Or 2 Years Direct Position Experience Required - With Associate's Degree Or 4 Years Direct Position Experience Required - With High School Diploma

Education Required:
Bachelor's Degree Business Or  Healthcare Or  Technology Or  Related Field Preferred - Or Associate's Degree Business Or  Healthcare Or  Technology Or  Related Field Preferred - Or High School Diploma or Equivalent  Required - Or Equivalent Experience

Licensure/Certification Requirements:
Certified/Licensed/Registered in Field of Practice Preferred And EPIC Certification in Area of Responsibility Required - Within 6 Months of Hire

Hours of Work:
40 per week

Weekend Requirements:
As Needed

Call Requirements:
every other week