Job Details
Supv Pathology Ambulatory
About WakeMed:
Position Information:
The Supervisor Pathology supervises the internal coordination of Ambulatory/Laboratory Service Center operations. Acts as a supervisory contact for WakeMed Physician Practices as it relates to laboratory testing resulting and workflows. Proactively provides customer service. Works directly with the Manager other pathology lab sections and other WakeMed departments to address needs and resolve problems that are unique to Laboratory Service Centers and WakeMed Physician Practices. Coordinates the collection of statistical data including preparing reports for Quality Assurance and Continuous Quality Improvement outreach manager pathology managers. Tracks client test utilization. Works with Educator/Quality Specialist to provide support training and education to WakeMed Physician Practices. Ensures timely effective communication with practices and required departments. Documents problems errors and inquiries. Coordinates operations staffing and budgetary administrative components with section manager/management. Provides after hours assistance as needed.
Experience Requirements:
5 Years Clinical - Phlebotomist Required - And 2 Years Customer Service Required - And 2 Years Leadership Preferred
Education Required:
Associate's Degree Medical Laboratory Technology Or Healthcare Required - Or Bachelor's Degree Biological Science Or Healthcare Or Education Or Related Field Required
Licensure/Certification Requirements:
Phlebotomy Required - Within 1 Year of Hire
Hours of Work:
M-F 8a-5p
Weekend Requirements:
No Weekends
Call Requirements:
every 4th week
What You Can Expect
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At WakeMed Health & Hospitals, our commitment to the health and well-being of our community begins right here at home with the WakeMed family. We think it’s pretty simple — we care for our employees and our employees care for the community.
WakeMed provides an inclusive work and patient care environment where differences are valued and everyone is respected.
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It doesn’t take long to realize that WakeMed is a unique organization and home to a culture that is unlike any other.
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The Pyramid Society Award represents WakeMed’s highest honor. Nominated by their peers, winners are honored for outstanding performance that goes above and beyond their work duties and contributes to our Aspirational Goals.
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