Job Details
Scheduling Representative
About WakeMed:
Position Information:
The Scheduling Representative is the primary contact for scheduling outpatient services provided across assigned practice/specialist line within a call center environment. Responsibilities consist of answering calls from an incoming call queue in order to address all scheduling needs; collect all insurance and referral information and follow standard work processes. The Scheduling representatives customer base consist of patients physicians and their office staff as well as departmental staff.
Experience Requirements:
1 Year Data Entry Required
Education Required:
High School Diploma or Equivalent Required - And Associate's Degree Preferred
Licensure/Certification Requirements:
Not Applicable
Hours of Work:
8:00a - 4:30p, M-F
Weekend Requirements:
No Weekends
Call Requirements:
none
What You Can Expect
At WakeMed Health & Hospitals, our commitment to the health and well-being of our community begins right here at home with the WakeMed family. We think it’s pretty simple — we care for our employees and our employees care for the community.
WakeMed provides an inclusive work and patient care environment where differences are valued and everyone is respected.
It doesn’t take long to realize that WakeMed is a unique organization and home to a culture that is unlike any other.
The Pyramid Society Award represents WakeMed’s highest honor. Nominated by their peers, winners are honored for outstanding performance that goes above and beyond their work duties and contributes to our Aspirational Goals.
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