Skip Navigation

Job Details

Patient Registration Representative - HOPD PRIMARY CARE - RALEIGH

Apply Now
Job ID 56666 Job Category Administrative/Clerical Shift Day Employment Type Supplemental Campus WakeMed Raleigh Campus (New Bern Avenue) Department HOPD Internal Medicine

About WakeMed:
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.For more information, visit

Position Information:
The Patient Registration Representative will enjoy interacting with patients checking them in for their appointments and coordinating follow up appointments.  The Patient Registration Representative will accurately perform administrative duties required for patient registration including entering demographic and insurance information and collecting copays.  As a liaison to patients the community and healthcare professionals this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The Patient Registration Representative work environment is high-volume fast-paced and requires the ability to greet and check patients in upon arrival and provide unsurpassed customer service to patients and families presenting to the physician practice or hospital for appointments surgeries therapies or procedures. Registration and checkout are completed at the centralized welcome desks at hospital entrances and medical office buildings as well as at the check in-desk within the physician practices.  The Patient Registration Representative is responsible for collecting point of service payments and may also be responsible for scheduling appointments.

Experience Requirements:
1 Year Customer Service Preferred

Education Required:
High School Diploma or Equivalent  Required

Licensure/Certification Requirements:
Not Applicable

Hours of Work:
Monday- Friday/8:00am-4:30pm

Weekend Requirements:
As Needed

Call Requirements:

Apply Now

Make a Difference at WakeMed

Brittany, RN
Riley, RN
Chris, BSN, RN, CCRN
Tiffany, MA
Donald, President & CEO

At WakeMed Health & Hospitals, we are guided by a simple — yet powerful mission: to improve the health and well-being of our community by providing outstanding and compassionate care to all.

We think it’s pretty simple – we care for our employees and our employees care for the community.

What You Can Expect

At WakeMed Health & Hospitals, our commitment to the health and well-being of our community begins right here at home with the WakeMed family. We think it’s pretty simple — we care for our employees and our employees care for the community.

Learn More

WakeMed provides an inclusive work and patient care environment where differences are valued and everyone is respected.

Learn More

It doesn’t take long to realize that WakeMed is a unique organization and home to a culture that is unlike any other.

Learn More

The Pyramid Society Award represents WakeMed’s highest honor. Nominated by their peers, winners are honored for outstanding performance that goes above and beyond their work duties and contributes to our Aspirational Goals.

Learn More

Job Alerts

Get the latest job openings based on your interests, skills and background sent directly to your inbox. Click “Add” after entering your interests, then click “Sign Up” and we’ll email you when an opening matches your criteria.

Interested InSelect a job category from the list of options. Select a location from the list of options. Finally, click “Add” to create your job alert.

  • Administrative/Clerical, Raleigh, North Carolina, United StatesRemove

By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communications from WakeMed.

Job Alerts

Want to be the first to know about our opportunities? Stay updated on the latest jobs at WakeMed.

Sign Up