Job Details
Patient Finance Rep Financial Clearance
About WakeMed:
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE
Position Information:
The Patient Finance Representative will help patients seamlessly navigate complex billing financial and insurance workflows. The Patient Finance Representative will accurately perform administrative duties required to work work queues provide estimates confirm insurance secure authorizations answer billing questions provide estimates and collect payment. As a liaison to patients the community and healthcare professionals this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The Patient Finance Representative work environment is a professional setting where in-bound and outbound calls to patients insurance companies and other professional organizations are made. The Patient Financial Representative is a metrics-driven task-based self-regulated career focused on assisting patients and families by collecting payments helping them understand the cost of care and providing financial assistance and payment options and providing support. This role will also assist ancillary providers and vendors.
Experience Requirements:
1 Year Healthcare Required
Education Required:
High School Diploma or Equivalent Required - And Associate's Degree Business Preferred
Licensure/Certification Requirements:
Not Applicable
Hours of Work:
Monday-Friday 8:00am-5:30pm
Weekend Requirements:
Every Fourth
Call Requirements:
None
What You Can Expect
At WakeMed Health & Hospitals, our commitment to the health and well-being of our community begins right here at home with the WakeMed family. We think it’s pretty simple — we care for our employees and our employees care for the community.
WakeMed provides an inclusive work and patient care environment where differences are valued and everyone is respected.
It doesn’t take long to realize that WakeMed is a unique organization and home to a culture that is unlike any other.
The Pyramid Society Award represents WakeMed’s highest honor. Nominated by their peers, winners are honored for outstanding performance that goes above and beyond their work duties and contributes to our Aspirational Goals.
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