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Patient Accts Representative (ED Registration - Brier Creek Healthplex) Supplemental 11ap

Job ID 24322 Job Category Accounting/Finance Shift Weekend Day/Evening Employment Type Supplemental Campus WakeMed Brier Creek Healthplex Department ED Registration - 31_6241


Serving the community since 1961, WakeMed Health & Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, N.C. The largest health system in Wake County, WakeMed exists to improve the health and well-being of our community by providing outstanding, compassionate, patient- and family-centered care to all. The 896-bed system comprises a network of facilities throughout the Triangle area; delivering health and wellness services that bring added value to the communities we serve. WakeMed is a leader in cardiac and vascular care, women’s and children’s services, emergency medicine and trauma care, physical rehabilitation, orthopedics and neurosciences. Specialty facilities include the WakeMed Heart Center, Children’s Hospital, Women’s Pavilion and Birthplace, Rehabilitation Hospital, Adult and Children’s Emergency Departments and a Level 1 Trauma Center. WakeMed’s team of more than 8,200 employees, 1,500 volunteers, 1,200 affiliated physicians, and the more than 255 physicians employed by WakeMed Physician Practices use the most advanced technologies along with the best minds and the biggest hearts to ensure the finest quality in health care and community health. For more information, visit www.wakemed.org.


The Patient Accounts Representative is responsible for providing unsurpassed service while ensuring all necessary actions are taken to identify patients and complete the registration process for Emergency Department patients in an accurate and timely manner.  Including the responsibility for obtaining financial and demographic information for maximum reimbursement.  Verification of active Medicare, Medicaid  and Commercial Insurance coverage.  Maintain scanned documentation in the electronic ED Chart to include insurance cards, identification cards and other medical record documents.  Ensures signatures for General Consent are obtained.  Distributes WakeMed's Notice of Privacy Practices, Notice of Patient Rights/Responsibilities and Financial Policy.  Performs all duties and assignments promoting the Wake Way and supporting WakeMed's Mission, Vision and Values.



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Work experience in customer service or public contact required. One year of experience in a healthcare setting preferred. Experience related to third party payors preferred. Working knowledge of insurance and managed care industries preferred.  Basic medical terminology, diagnosis, and procedure coding knowledge preferred.

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High School Graduate or equivalent required. Associate degree or college level courses in business or related field preferred.

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: 11A-11P Every other Saturday and Sunday
: As Needed
: As Needed

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