Job Details
Dispatcher, Mobile
About WakeMed:
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.Formoreinformation, visit www.wakemed.org.
EOE
Position Information:
The Mobile Dispatcher coordinates emergent and non-emergent requests for patient transportation to/from medical centers and is responsible for the processing triage dispatch and coordination of rotor-wing (Air Mobile) and ground ALS BLS WC Neonatal - Pediatric and Critical Care transports from the Communications Center located in Raleigh NC. Responds to requests for transport collects pertinent demographic data determines and contacts appropriate accepting physician appropriate transport unit division or agency obtains bed assignments for transported patients maintains the transport database utilizing real time data entry and provides transport crews with all necessary information. Obtains vehicle position reports through duration of each transport and follows aircraft landings (computer aided and/or manual sectional charts) and initiates emergency action plans in case of incident/accident. Coordinates patient transportation needs and the appropriate service with physicians nurses social workers critical care clinicians and clinical administrators.
Experience Requirements:
1 Year Telecommunications And Data Entry And Dispatch - Critical Care Transport Required - And 1 Year Dispatch - Flight Operations Preferred
Education Required:
High School Diploma or Equivalent Required - And Associate's Degree Related Field Preferred
Licensure/Certification Requirements:
Emergency Medical Technician - Basic Preferred - And NAACS Certified Flight Coordinator Preferred
Hours of Work:
Every Saturday and Sunday Nights 1845 - 0645
Weekend Requirements:
Every Weekend
Call Requirements:
As Needed
What You Can Expect
![](https://tbcdn.talentbrew.com/company/1241/full_v2_0/img/benefits-image-l.webp)
At WakeMed Health & Hospitals, our commitment to the health and well-being of our community begins right here at home with the WakeMed family. We think it’s pretty simple — we care for our employees and our employees care for the community.
WakeMed provides an inclusive work and patient care environment where differences are valued and everyone is respected.
![](https://tbcdn.talentbrew.com/company/1241/full_v2_0/img/our-culture-image-l.webp)
It doesn’t take long to realize that WakeMed is a unique organization and home to a culture that is unlike any other.
![](https://tbcdn.talentbrew.com/company/1241/full_v2_0/img/pyramid-image-l.webp)
The Pyramid Society Award represents WakeMed’s highest honor. Nominated by their peers, winners are honored for outstanding performance that goes above and beyond their work duties and contributes to our Aspirational Goals.
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