Job Details
Case Management Representative -WM Population Health
About WakeMed:
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE
Position Information:
The Case Management Representative supports the implementation of care management services to select patients in the community. This position will assist patients and caregivers in navigating community resources to reduce barriers to care and improve health outcomes. As a Case Management Representative this position will perform outreach and intake interviews to collect patient-level information. Works collaboratively with providers and clinical staff to ensure prompt coordination of care and follow up. Promotes optimal health and self-management through advocacy empowerment identification of and connection with resources facilitation of efficient service delivery and promotion of a positive patient-PCP relationship. Assists with administrative support tasks.
Experience Requirements:
2 Years Clinical - Acute Care Or Healthcare - Acute Care Or Healthcare Required
Education Required:
High School Diploma or Equivalent Required - And Associate's Degree Related Field Preferred
Licensure/Certification Requirements:
Certified Health Coach Preferred
Hours of Work:
Monday-Friday
Weekend Requirements:
No Weekends
Call Requirements:
None
What You Can Expect
At WakeMed Health & Hospitals, our commitment to the health and well-being of our community begins right here at home with the WakeMed family. We think it’s pretty simple — we care for our employees and our employees care for the community.
WakeMed provides an inclusive work and patient care environment where differences are valued and everyone is respected.
It doesn’t take long to realize that WakeMed is a unique organization and home to a culture that is unlike any other.
The Pyramid Society Award represents WakeMed’s highest honor. Nominated by their peers, winners are honored for outstanding performance that goes above and beyond their work duties and contributes to our Aspirational Goals.
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