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Director, Medical Staff Services

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Job ID 38563 Job Category Administration/Management Shift Day Employment Type Full-Time Campus WakeMed Raleigh Campus (New Bern Avenue) Department Medical Staff Services

About WakeMed:
Serving the community since 1961, WakeMed Health & Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, N.C. The largest health system in Wake County, WakeMed exists to improve the health and well-being of our community by providing outstanding, compassionate, patient- and family-centered care to all. The 919-bed system comprises a network of facilities throughout the Triangle area, delivering health and wellness services that bring added value to the communities we serve. WakeMed is a leader in cardiac and vascular care, women’s and children’s services, emergency medicine and trauma care, physical rehabilitation, orthopaedics and neurosciences. Specialty facilities include the WakeMed Heart Center, Children’s Hospital, Women’s Pavilion and Birthplace, Rehabilitation Hospital, Adult and Children’s Emergency Departments and a Level 1 Trauma Center. WakeMed’s team of more than 9,400 employees, 2,000 volunteers, 1,300 affiliated physicians, and the more than 300 physicians employed by WakeMed Physician Practices use the most advanced technologies along with the best minds and the biggest hearts to ensure the finest quality in health care and community health. For more information, visit

As an Equal Opportunity Employer, WakeMed provides an inclusive work environment that
promotes the valuing of differences, respect for people and cooperativeness among our diverse
workforce. WakeMed does not discriminate against any employee or applicant in any terms or
conditions of employment. All applicants/employees are considered for employment, transfer,
promotion or training without regard to race, religion, color, gender, gender identity/expression,
genetics, sexual orientation, age, pregnancy, national origin, disability or veteran status.

Position Information:
The Director directs, plans, develops, organizes the operations and personnel of Medical Staff Services and activities related to credentialing, medical staff ongoing performance evaluation, and administrative functions of the Medical Staffs and Advanced Practice Providers as set forth in the Medical Staff Bylaws, Rules and Regulations, supporting medical staff manuals as well as hospital policies.  Maintains responsibility for monitoring all applicable regulatory laws and statutes and accreditation standards as well as the WakeMed Health and Hospitals corporate and departmental policies for compliance by the medical staff organizations.  Provides supervision and oversight to system wide credentialing activities, medical staff quality improvement/peer review activities.   Has accountability for departmental budget, operating expenses and capital improvements.

Experience Requirements:
5 Years Management Required - Or 10 Years Management - Direct Area of Responsibility In Lieu of Degree

Education Required:
Bachelor's Degree Healthcare Required - Or Equivalent Experience

Licensure/Certification Requirements:
Certified Professional in Medical Services Management Or Certified Provider Credentialing Specialist Required

Hours of Work:
Generally 40 hours per week

Weekend Requirements:
As Needed

Call Requirements:
As Needed

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  • Administration/Management, Raleigh, North Carolina, United StatesRemove

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